Terms of Service

Agreement to Terms

By accessing or using Sasto ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. Sasto is operated by Sasto, Inc. ("we," "us," or "our").

Description of Service

Sasto is a HIPAA-compliant digital platform designed to support individuals in recovery from substance use disorders and other behavioral health challenges. The Service provides tools for accountability, scheduling, location-based check-ins, and communication with authorized care providers.

Sasto is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with any questions you may have regarding a medical condition or treatment.

Eligibility

You must be at least 18 years old to use Sasto. By using the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.

User Accounts

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Privacy and Protected Health Information

Your privacy is critically important to us. Our collection and use of personal information, including Protected Health Information (PHI), is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using Sasto, you acknowledge that health-related information you provide may be shared with clinicians, counselors, or care team members you explicitly authorize. You may revoke such authorization at any time.

Location Services

Sasto uses location data to provide accountability features, such as verifying attendance at scheduled events. Location tracking requires your explicit consent and can be disabled at any time. We collect location data only when necessary to provide the Service and protect it according to HIPAA standards.

Clinician and Care Team Access

If you choose to connect with a clinician, sponsor, or care team through Sasto, you authorize them to view certain information about your activity, check-ins, and progress. This access is designed to support your recovery and is governed by applicable healthcare privacy laws.

Clinicians using Sasto agree to additional terms governing their professional use of the platform and their obligations under HIPAA and applicable state laws.

Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Impersonate any person or entity
• Share your account credentials with others
• Use the Service to harass, abuse, or harm others
• Reverse engineer or attempt to extract source code

Intellectual Property

The Service and its original content, features, and functionality are owned by Sasto, Inc. and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

SASTO IS A SUPPORTIVE TOOL AND DOES NOT PROVIDE MEDICAL ADVICE. WE MAKE NO GUARANTEES REGARDING HEALTH OUTCOMES. ALWAYS CONSULT QUALIFIED HEALTHCARE PROFESSIONALS FOR MEDICAL DECISIONS.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SASTO, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold harmless Sasto, Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

Termination

You may terminate your account at any time by contacting us or using the account deletion feature within the app. We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Delaware.

Contact Us

If you have questions about these Terms of Service, please contact us:

Email: legal@sasto.ai
Address: Sasto, Inc.